When using the contact form on our website, we can process data that the user voluntarily submits to us, such as:

• first and last name;
• email address;
• telephone number, if provided by the form;
• the subject and content of the inquiry or message;
• data contained in documents that the user voluntarily submits with the contact form;
• other data that the user himself specifies in his message.

We ask users not to submit data that is not necessary for the processing of their request through the contact form and attached documents.

We process the data submitted through the contact form primarily for the purpose of:

• receiving and processing inquiries;
• responding to messages and requests;
• communications with interested parties and potential or existing business partners and clients;
• preparation of information or offers at the request of the user;
• acting on the user's request;
• protection of the site and contact form from spam, automated requests, misuse and security threats.

The data will not be used for purposes that are incompatible with the purpose for which it was collected, unless there is an appropriate legal basis for doing so.

Depending on the nature of the specific request, data processing may be based on:

• undertaking actions at the request of the person before concluding the contract;
• execution of the contract;
• the legitimate interest of the company to respond to business and other relevant inquiries and to protect its website from misuse;
• fulfillment of legal obligations;
• consent of the user, when consent is the appropriate legal basis for specific processing.

When the processing is based on consent, the user has the right to revoke the consent, whereby the revocation does not affect the legality of the processing carried out before the revocation.

Our contact form allows the user to voluntarily attach a document to their request.

Documents should be submitted only when they are relevant and necessary for the processing of a specific request.

Users are advised not to submit documents containing personal data that are not necessary to process their request.

Submitted documents are used exclusively for the purpose of considering and processing the request for which they were sent, or for other purposes when there is an appropriate legal basis for this.

For the functionality of the contact form, we use the WordPress plugin WPForms.

Data entered by the user via the form are processed so that MS-MAX INŽENJERING DOO can receive and process the sent request.

The method of data processing through the contact form also depends on the technical settings of the form and the website.

In order to protect the contact form from spam, automated requests and misuse, we use Google reCAPTCHA.

reCAPTCHA serves to distinguish legitimate users from automated systems and bots and is a security and anti-spam feature of the site.

When using a page where reCAPTCHA is active, there may be communication between the user's internet browser and Google services and the processing of certain technical data required for the functioning and security of this service.

Use of the Google reCAPTCHA service may be subject to Google's privacy policy and other applicable terms of use of that service.

Our website uses cookies and similar technologies necessary for the proper functioning of the site, the management of user preferences related to cookies and the security of certain functionalities.

When using the site, cookies associated with the functioning of the WordPress site, management of cookie consent and other active functionalities of the site may be used.

Optional categories of cookies, such as analytical and marketing cookies, may be subject to special user selection when such functionalities are activated on the site.

The user can manage his choice through the available cookie setting system on the site.

More detailed information about the types of cookies, their purpose and consent management is available in our Cookie Policy.

To the extent necessary for the functioning of the website and the provision of services, certain data may be available to the technical service providers we use, such as hosting service providers, website maintenance service providers and other technical service providers.

Data can be submitted to the competent state authorities when there is a legal obligation to do so or a corresponding request of the competent authority.

We do not sell personal data of website visitors to third parties.

The use of certain third-party services, including Google reCAPTCHA, may involve data processing through the infrastructure of service providers operating internationally.

When applicable, the processing and eventual international transfer of data is carried out in accordance with applicable regulations and appropriate data protection mechanisms.

We store the data submitted through the contact form only as long as it is necessary to process the specific request and further communication, i.e. during the period necessary to achieve the purpose for which the data was collected.

If the communication leads to the establishment of a business or contractual relationship, certain data may be stored longer when necessary for the purpose of executing the contract, fulfilling legal obligations, maintaining business documentation or protecting and fulfilling legal requirements.

Data for which there is no longer a justified purpose or legal basis for storage are deleted or anonymized, in accordance with the applicable regulations and the technical capabilities of the system.

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration or unauthorized disclosure.

However, no method of transferring or storing data over the Internet can guarantee absolute security.

In accordance with the applicable regulations on the protection of personal data, a person may, when the legal requirements are met, have the right to request:

• information about the processing of your data;
• access to your personal data;
• correction of incorrect or incomplete data;
• data deletion;
• restriction of processing;
• data portability, when applicable;
• submitting an objection to processing;
• withdrawal of consent when processing is based on consent.

A person also has the right to contact the competent authority for the protection of personal data if he believes that his data is being processed contrary to the applicable regulations.

We may change this Privacy Policy from time to time to comply with changes in the way the site functions, the technologies we use, or applicable regulations.

The current version of the Privacy Policy will be available on this page, indicating the date of the last update.